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SRP Transport St Neots

FAQ

  • Do you deliver outside of the UK?
    I do provide a delivery service abroad.
  • Do you deliver off UK mainland?
    I deliver to any UK destination off mainland & all costs are added to the price.
  • Do you deliver at weekends & during public holidays?
    I can deliver during those periods 24/7, all year round.
  • Do you do last minute emergency deliveries?
    Yes, subject to availability.
  • Are you fully insured?
    I am fully insured for deliveries/removals etc.
  • Do you have an ADR licence to carry hazardous goods?
    I don’t have an ADR license.
  • Are reviews available?
    Reviews are available here on the website & on Facebook.
  • How quick will I receive my quotation?
    I aim to answer as quickly as possible, usually with 1 hour.
  • How much notice is required?
    Usually a few days, but I can help with last-minute emergencies if I’m available.
  • Can you dismantle/reassemble furniture?
    I can do that if required (costs will vary).
  • What happens if you can’t access the property on arrival? Are there extra charges?
    Costs include 2 hours waiting time on arrival after which an hourly charge of £20 ph will be applied.
  • Do I need to empty furniture drawers?
    Not if the drawers come out of the unit. You can put a towel over your things if you wish.
  • How much will my removal cost?
    Cost will depend on a variety of factors including: How big is the move? How far? Driver’s mate required? Costs will be quoted ahead of any assignment.
  • What time will the van arrive on the day?
    Whatever time you wish to start, be it 6.00am or 10.00am.
  • What happens if it won’t all fit in one trip?
    If a second trip is required, then an additional fee will be added depending on how much is left and the distance to travel.
  • How many quotes should I get?
    You should get at least three quotes before making your decision.
  • What are payment terms?
    Payment can be made by Debit/Credit Card or cash.
  • Parking near property & parking tickets/ PCN’s
    I will try to park in a safe place where it’s ok to unload, but any tickets incurred will be added to the final bill.
  • What about Congestion charge, LEZ in London?"
    All charges incurred to complete the assignment will be added onto the final bill.
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